Refunds & cancellation

Refund & cancellation policy

Last updated: 28 September 2026

This policy covers everything you can pay for on Sea N Shore: paid event tickets, paid courses and the Creator Pro and Organization Pro plans. Sea N Shore is operated by Beaufort Marine Services LLP, Navi Mumbai, India. All payments are in Indian rupees (INR) and are processed securely by our payment gateway, Cashfree Payments.

Paid event tickets

  • Organiser cancels, or the event cannot take place: you get a full refund to the original payment method.
  • You cancel: full refund if you ask at least 48 hours before the event starts. Requests made later, and no-shows, are not refundable unless the organiser agrees.
  • Event rescheduled: your ticket stays valid for the new date, or you can ask for a full refund before the new date.

Paid courses

You can get a refund if you ask within 7 days of purchase, you have completed less than 20% of the course and no certificate has been issued. Your access to the course ends when the refund is made.

Creator Pro and Organization Pro (auto-renewing plans)

  • Plans renew automatically each month or year. You can cancel auto-renew at any time in Settings → Membership & billing; for an organization, an owner or administrator does this in the organization's Plan & billing.
  • After you cancel, access continues until the end of the period you have already paid for. You are not charged again.
  • We do not refund partly used periods.
  • Charges made in error and duplicate charges are refunded in full.

How to ask for a refund

  • Email info@beaufortmarine.in with your order ID, the amount, the date you paid and the reason. You can also ask the event organiser or the course team directly; they can refund you from their dashboards.
  • Approved refunds are processed within 5–7 working days to the original payment method. Your bank or card issuer may take a few more days to show the money in your account.
  • If a payment failed, you have not been charged. If money left your account for a failed payment, your bank reverses it automatically. If you do not see it back, contact us with the order ID.

For event organisers and trainers

Sea N Shore collects payments for paid events and courses and pays organisers and trainers their share. When a buyer is refunded, the refunded amount is deducted from the organiser's or trainer's earnings. You can see refunds and your balance in Earnings.

Questions

Contact us at info@beaufortmarine.in or +91 85914 63321 (Monday to Saturday, 10:00–18:00 IST). We reply within 2 working days.